Sun, 22 May 2022

Summary

According to Fusion Market Research (FMR), the Global Healthcare BPO Market is accounted for $5,811.94 million in 2021 and is expected to reach $53,568.88 million by 2028 growing at a CAGR of 32.0 % during the forecast period. Huge acceptance of mobile devices and social media and huge investments in data analytics by organizations are major factors driving the growth of the market. However, lack of availability of data scientists around the globe and privacy concerns of personal data, & data security problems are hampering the market.

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Healthcare BPO represents the outsourcing of data and statistical research, adding up to the purpose of computational resources for useful decision-making and complex business solutions to third-party marketers. Data analytics tools enable organizations to make better decisions, raise efficiency, diminish operational costs, supply customized offerings and improve customer services.

Based on the payer services, the product development & business acquisition service segment is having a growing prominence during the forecast period due to the factors such as increasing number of people enrolling for health plans, payers find it harder to deal with increases in volume themselves and also the risk related with losses. By geography, North America is likely to have a huge demand and is expected to continue its stronghold for few more years due to the presence of strong reimbursement framework, high public and private healthcare expenditure, and a high percentage of claim records.

Some of the key players in Global Healthcare BPO market include Cognizant Technology Solutions, Gebbs Healthcare Solutions, Accenture, Firstsource Solutions, Genpact, Infosys, Invensis Technologies, IBM, Quintiles IMS Holdings, Omega Healthcare, Tata Consultancy Services, Xerox, R1 RCM, Lonza, WNS (Holdings), and Paraxel.

Payer Services Covered: • Claims Management Services • Integrated Front-End Services and Back-Office Operations • Member Management Services • Product Development and Business Acquisition Services • Provider Management Services • Care Management • Billing and Accounts Management Services • Human Resource Management • Customer Relationship Management (CRM) • Operational/Administrative Management • Other Payer Services

Provider Services Covered: • Finance & Accounts • Patient Enrollment & Strategic Planning • Revenue Cycle Management • Patient Care Service

Pharmaceutical Services Covered: • Manufacturing Service • Research & Development • Non-Clinical Services

Regions Covered: • North America o US o Canada o Mexico • Europe o Germany o UK o Italy o France o Spain o Rest of Europe • Asia Pacific o Japan o China o India o Australia o New Zealand o South Korea o Rest of Asia Pacific • South America o Argentina o Brazil o Chile o Rest of South America • Middle East & Africa o Saudi Arabia o UAE o Qatar o South Africa o Rest of Middle East & Africa

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What our report offers:- Market share assessments for the regional and country-level segments - Strategic recommendations for the new entrants - Market forecasts for a minimum of 9 years of all the mentioned segments, sub-segments and the regional markets- Market Trends (Drivers, Constraints, Opportunities, Threats, Challenges, Investment Opportunities, and recommendations) - Strategic analysis: Drivers and Constraints, Product/Technology Analysis, Porter's five forces analysis, SWOT analysis etc. - Strategic recommendations in key business segments based on the market estimations - Competitive landscaping mapping the key common trends - Company profiling with detailed strategies, financials, and recent developments - Supply chain trends mapping the latest technological advancements Free Customization Offerings: All the customers of this report will be entitled to receive one of the following free customization options: • Company Profiling o Comprehensive profiling of additional market players (up to 3) o SWOT Analysis of key players (up to 3) • Regional Segmentation o Market estimations, Forecasts and CAGR of any prominent country as per the client's interest (Note: Depends on feasibility check) • Competitive Benchmarking Benchmarking of key players based on product portfolio, geographical presence, and strategic alliances

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